What’s New in Tech for Fall 2026

Explore the university’s AI tools

Looking for a little help brainstorming, researching, teaching, learning or getting through your to-do list?

U of A GenAI services are available to all members of the campus community. These versions of Claude, Google Gemma, ChatGPT and Meta can help you with learning, teaching, research and administrative work. All are private and FERPA compliant (though not HIPAA compliant). The university’s suite of AIs also includes Amazon Nova Pro, for teams prioritizing AWS integration and enterprise support.

More classrooms now have direct support

Faculty may find that their classroom is now supported by Instructional Technology Services. ITS added 100 main campus rooms to its portfolio over the summer.

In all ITS-supported classrooms, faculty will find a support phone number at the instructor station for direct access to immediate technical support. When needed, an ITS staff member will be dispatched to provide in-person classroom assistance.

Get access to tech help

• Visit the IT Service Portal at service.arizona.edu to get support by submitting an online ticket. It will automatically be routed to the team that can best help you with your issue. You can also search the portal for answers to your university technology questions.
  • COMING SOON: This fall, the IT Service Portal will add an AI chat assistant to help you get quicker answers to your tech questions. For now, you can chat with a live support agent on the 247.arizona.edu webpage.
• For the start of the fall semester, get your in-person support needs met at the Tech Zone in the Main Library. Go down the main staircase and look left to find it. Renovations in the Student Union Memorial Center mean that the Tech Zone Lounge located on the main floor is no longer available.
  • COMING SOON: Check techzone.arizona.edu for new Tech Zone openings this fall.

Don’t let scammers catch you off guard

The start of the school year, unfortunately, attracts a lot of scammers who will attempt to get your login credentials, private information or money. AI is helping some scammers become even more sophisticated. Fraud attempts don’t just come in emails now; be cautious with texts, voice calls, video and social media.

A new tactic the Information Security Office is observing involves scammers attempting to build trust with a person over time before introducing a fraudulent investment opportunity, often involving cryptocurrency. Be cautious of unsolicited messages from people you don’t know, especially if the conversation turns to money or investments.

See current examples of phishing emails and report a phish if you receive one.

There will be more announcements later in the semester, so keep an eye out for news from UITS!