Get Support

Contact the 24/7 Support Center

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phone

Phone

(520) 626-TECH

Call

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Texting

Chat

support.arizona.edu

Chat

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Filling a form on a computer or phone

Online

Report a problem

Visit

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person to person talking

In Person

Main Library, downstairs

Visit

Finals

Friday 11/29 through Thursday 12/16, the 24/7 phone and chat support will remain open 24 hours. The 24/7 Lounge in-person support will be open:

  • Monday–Thursday: 7:00 a.m.–Midnight
  • Friday: 7:00 a.m.–6:00 p.m.
  • Saturday: 11:00 a.m.–6:00 p.m.
  • Sunday: 1:00 p.m.–Midnight
Commencement

The 24/7 phone and chat support will remain open all weekend.

The 24/7 Lounge in-person support will:

  • CLOSE Friday 12/17, 6:00 p.m.
  • RE-OPEN Monday 12/20, 7:00 a.m.

24/7 Lounge

The 24/7 Support Center's in-person assistance has moved to the new Student Success District, downstairs in the Main Library!

Call:

(520) 626-8324 (TECH) or (877) 522-7929 (available 24 hours a day, 7 days a week)

  • The 24/7 additionally provides general University information at (520) 621-2211

Chat:

support.arizona.edu (available 24 hours a day, 7 days a week)

Online:

Report a Problem at the Service Portal (available 24 hours a day, 7 days a week)

In person:

Visit the 24/7 Lounge in the Student Success District, downstairs in the Main Library, during Library open hours. No appointment necessary; swipe your CatCard to enter.

24/7 Support Center technical consultants can assist with:

  • campus applications and services (email, NetID, UAWiFi, D2L, etc.)
  • your personally owned computer or device (viruses, software installation, etc.)

They will run diagnostics and perform basic fixes at no cost for members of the campus community. If your system needs a computer repair service, the UA BookStore's Computer Service Center has certified repair technicians on staff.

Find out more about the 24/7.