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UITS Strategy Planning

Building our IT Strategy

University Information Technology Services is developing a strategy with measurable goals that align IT priorities with the university’s strategic imperatives—student success, research, and community engagement. Sponsored by the university’s interim Chief Information Officer, the plan will address current and emerging technology needs and guide short- and long-term priorities to ensure steady progress and adaptability as we Deliver on Our Promise.    

The UITS organizational strategy is being shaped by broad campus input. We are gathering insights through surveys, listening sessions, and direct conversations to understand what matters most and where challenges exist. These insights will be distilled into specific needs, validated with campus partners, and translated into goals that will anchor the final IT strategy and plan.

Grounded in this community-driven approach, the strategy will bring clarity, focus, and accountability to IT work across the institution. By defining measurable outcomes that guide decision-making, it will ensure UITS’s efforts align with the university’s priorities and the needs of the campus community—moving the division from many independent initiatives to one connected, coordinated IT strategy for the institution. 

Timeline

Discovery

(Aug-Sept)

  • Identify current state
  • Listen broadly: Surface needs, ideas, and insights
  • Spot patterns: Identify key themese, gaps, and opportunities

Development

(Oct-Nov)

  • Hold prioritization workshops
  • Draft high level key results aligned to proposed objectives
  • Identify cross-domain opportunities

Refinement

(Nov-Dec)

  • Engage in activities to validate and refine draft objectives
  • Finalize strategic content

Launch

(Jan-Feb)

  • Launch final strategy
  • Develop communication campaign

Imperative Aligned Domains

Our strategy planning process is aligned with the University’s strategic imperatives—student success, research excellence, and community engagement—with a fourth domain focused on strengthening our internal culture, processes, and infrastructure. 

Student Success Card - Wilma and Student at Graduation

Student Success

Advance the University's commitment to ensuring every student has the opportunity and support to thrive academically and personally.

Workgroup Leads

  • Tyson Keith
  • Sheila Bustamante
Two Young Children Looking at TV monitors

Community Engagement

Deepen the University's role as a partner in expanding opportunity, fostering inclusion, and serving the public good.

Workgroup Leads

  • Jeff Kohler
  • Stella Le
Series of Lab beakers

Research

Strengthen the University's ability to create knowledge and drive innovation that addresses complex challenges.

Workgroup Leads

  • Regina Ozeata
  • Asya Roberts
Outside image of building

Organizational Enablement

Build the culture, processes, and internal capabilities that empower UITS to deliver excellent, reliable services

Workgroup Leads

  • Ginger Bidwell
  • Veronica Johnson

Outreach Opportunities
If you your group/unit would like to participate in the IT Strategy Planning process, please contact Nikolas Glazier Hodge to have a UITS representative come speak with your team. 

2025 Dates

  • Nov. 12: Staff Council
  • Nov. 18: University Professional Advising Council (UPAC)
  • Nov. 24: Dean of Students
  • Dec. 2: Student Success
  • Dec. 10: Deans Council
  • Dec. 16: University Business Officers

2026 Dates

  • Jan. 16: Office of Research and Planning
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