Getting Started - Students

Welcome to the University of Arizona! This list is meant to provide you with a quick overview of some of the many digital resources you may need as a student at the UA and to direct you to answers to any questions you may have.

Students learning remotely, find software links, resources, support links, and how-to information gathered at Tech Resources for Online Learning.

• Get help with university IT services and with your own tech day or night with 24/7 support, (520) 626-TECH (8324).
  • Check 247.arizona.edu for all the ways to get support!
• Departments, colleges, and programs may have their own IT resources for students—check with your instructor or program coordinator for resources specific to you. 

NetID:

• The first step is to create a UA NetID and associated password. Add a phone or other device in NetID+ (two-step authentication) for logging into UA accounts and systems.
• Never share your NetID password. Set up a Guest Center account so parents or others can log in with their own password.

Email: 

A UA email account, CatMail, is automatically created for you, [yournetid]@email.arizona.edu, when you create your NetID and password. Email is the University's official means of communication with you, so be sure to check it often. Bookmark: catmail.arizona.edu.

Connect to the Network: 

• WiFi Connection: To connect your computer, laptop, or mobile device to the fast, secure campus wireless network, choose UAWiFi and use your UA NetID and password to log in.
• Wired Network: To connect a computer, laptop, or other device to the campus wired network, you will need to register your machine, using the DHCP directions for Wired Internet Registration. 
• See Dorm Data Services for more information on connecting your devices in the dorms.
• Virtual Private Network (VPN): If you are working from an off campus network and want to access secured systems, you will need to log in to the UA VPN (virtual private network).

Software: 

Software Downloads provides free or very low cost software available to UA students, faculty, and staff.

• Get free Microsoft Office 365, Adobe Creative Cloud, Sophos antivirus, SolidWorks, Matlab, AutoDesk, and more.

​VCAT is virtual software you can use via internet connection, no matter your operating system or device.

Hardware:

• Visit an OSCR computer lab or a University Libraries computer study area
• The University Libraries also lets you borrow technology, including laptops and tablets
• OSCR Gear-to-Go provides camera, videocamera, and accessory checkouts

Accessibilty and Assistive Technologies: 

• Disability Resource Center and Assistive Technology Resources provide assistive technologies
• itAccessibility provides information and resources about accessibility for instructors, web developers, or anyone creating digital resources—such as websites, documents, and videos.

Security:

• Antivirus/Anti Malware software 
• Learn to keep your identity, your data, and the campus network secure at security.arizona.edu.

There's an app for that:

Get Arizona Mobile for Map, Phonebook, Athletics, Tours, D2L, and more.

Other Useful IT Resources:

• Teaching and Learning services for technologies used in courses, like D2L and Clickers.
• Communication and Collaboration services for resources and tools to support your work.
• Computing Services for computer labs, camera gear, support resources, software, and more.
• University Applications for UAccess Student, Employee, and other university systems.
• Research Computing Resources 
• Computing Policies

Resources are made possible by the Student Tech Fee paid each semester.

If you have suggestions for other digital resources you think students should know about, email uitscommmar@list.arizona.edu.

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