Getting Started - Students
Welcome to the University of Arizona! This list is meant to provide you with a quick overview of some of the many digital resources you may need as a student at the UA and to direct you to answers to any questions you may have.
Students learning remotely, find software links, resources, support links, and how-to information gathered at Tech Resources for Online Learning.
- Get help with university IT services and with your own tech day or night with 24/7 support, (520) 626-TECH (8324).
- Check 247.arizona.edu for all the ways to get support!
- Departments, colleges, and programs may have their own IT resources for students—check with your instructor or program coordinator for resources specific to you.
- The first step is to create a UA NetID and associated password. Add a phone or other device in NetID+ (two-step authentication) for logging into UA accounts and systems.
- Never share your NetID password. Set up a Guest Center account so parents or others can log in with their own password.
A UA email account, CatMail, is automatically created for you, [yournetid]@email.arizona.edu, when you create your NetID and password. Email is the University's official means of communication with you, so be sure to check it often. Bookmark: catmail.arizona.edu.
Connect to the Network:
- WiFi Connection: To connect your computer, laptop, or mobile device to the fast, secure campus wireless network, choose UAWiFi and use your UA NetID and password to log in.
- Wired Network: To connect a computer, laptop, or other device to the campus wired network, you will need to register your machine, using the DHCP directions for Wired Internet Registration.
- See Dorm Data Services for more information on connecting your devices in the dorms.
- Virtual Private Network (VPN): If you are working from an off campus network and want to access secured systems, you will need to log in to the UA VPN (virtual private network).
Software Downloads provides free or very low cost software available to UA students, faculty, and staff.
- Get free Microsoft Office 365, Adobe Creative Cloud, Sophos antivirus, SolidWorks, Matlab, AutoDesk, and more.
VCAT is virtual software you can use via internet connection, no matter your operating system or device.
Accessibilty and Assistive Technologies:
- Disability Resource Center and Assistive Technology Resources provide assistive technologies
- itAccessibility provides information and resources about accessibility for instructors, web developers, or anyone creating digital resources—such as websites, documents, and videos.
- Antivirus/Anti Malware software
- Learn to keep your identity, your data, and the campus network secure at security.arizona.edu.
There's an app for that:
Get Arizona Mobile for Map, Phonebook, Athletics, Tours, D2L, and more.
Other Useful IT Resources:
- Teaching and Learning services for technologies used in courses, like D2L and Clickers.
- Communication and Collaboration services for resources and tools to support your work.
- Computing Services for computer labs, camera gear, support resources, software, and more.
- University Applications for UAccess Student, Employee, and other university systems.
- Research Computing Resources
- Computing Policies
Resources are made possible by the Student Tech Fee paid each semester.
If you have suggestions for other digital resources you think students should know about, email firstname.lastname@example.org.