Information Technology Restructure

This webpage is updated regularly and the information posted here is subject to change. Last updated -  Apr 11, 2025

Information technology plays an important role in helping the University accomplish its teaching, research and outreach mission. As part of the University’s financial action plan, UITS has centralized information technology across the institution to mitigate cybersecurity risks, create operational efficiencies, and standardize processes and procedures.

IT leadership has completed a discovery and planning process to restructure the university’s IT services and staff to meet the growing needs of the campus community. For the latest details on the IT restructure process, visit the IT Operational Model webpage. 

Phased Approach

The first phase of the centralization process focused on aligning information technology job families within the central UITS division. Future phases will focus on further developing and implementing a more collaborative and effective centralized operating model. 

This new IT Restructure model will be based on the following principles:

• Providing a more consistent experience University-wide. 
• Improving information security practices in accordance with the Arizona Auditor General IT Security Performance Audit.
• Enhancing collaboration and knowledge-sharing among teams.
• Strengthening core IT infrastructure, services and processes.
• Pivoting faster to leverage new technology and automation.
• Optimizing University investments, including streamlining decision-making for procurement of software and hardware.
• Creating new career pathways and opportunities for professional growth. 

To facilitate the transition and minimize disruption, UITS has established a phased approach for IT restructure. We are committed to maintaining service continuity for our students and colleagues across campus throughout this process.

Phase 1: Align (March 4, 2024) COMPLETED

• Centralized the University's information technology function and reporting lines. Employees who report to a new home department in UITS will continue to have the same responsibilities for their current college or division. 
• Initial IT Position Remapping Process to continue by HR through June 20, 2024  Read more about Remapping.

Phase 2: Discovery and Transition (March 2024 – June 2025)

• Continue to assess and review IT practices, processes, procedures, resources, systems, job duties and role assignments within colleges/divisions and centrally within UITS. 
• Use operational assessment to further develop a centralized IT model.
• Transition locally managed IT infrastructure in colleges and divisions to UITS based on risk assessment.

Phase 3: Refine and Operationalize (January 2025 – June 2025)

• Finalize central IT operational model and service teams.
• Continue to iterate and refine as needed.

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