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Email continues to be one of the most widely used tools in our communication toolkit, and for good reason. It’s essential when we need to share detailed or complex information, create a lasting written record, or communicate with a broad group across departments and time zones. Email is especially useful for messages that don’t require an immediate response or that need to be referenced later. In many ways, it's a backbone of institutional communication.

At the University of Arizona College of Medicine – Phoenix (COM-PHX), innovation isn’t just a buzzword – it’s a blueprint. With a unique blend of academic rigor, healthcare delivery, and advanced technology, the college is creating an environment where learning is hands-on, efficient, and highly adaptive. And behind that transformation is a collaborative team of UITS professionals, like Chris Dieterich, Instructional Support Manager, and Lorenzo Borean, Information Technology Manager, who are helping to shape a smarter infrastructure for education and research.

Professional communities of practice are vital to advancing innovation, leadership, and collaboration across higher education. At the University of Arizona, staff in the CIO Division actively participate in these national networks—helping shape conversations, share solutions, and raise the university’s profile across key areas like technology, cybersecurity, compliance, and CRM strategy.