Contact the 24/7 Support Center
For self-service, search the University Knowledge Base for information on university tech systems.
Winter Closure
24/7 Phone and Chat will be CLOSED on the holidays, and open limited hours during Closure.
- Monday, Dec. 23: Phone and Chat support will CLOSE at 7:00 p.m.
- Tuesday, Dec. 24–Wednesday, Dec. 25: CLOSED for the holidays.
- Thursday, Dec. 26 – Tuesday, Dec. 31: Phone and Chat support will be OPEN for limited hours, 8:00 a.m.–2:00 p.m.
- Wednesday, Jan 1, 2025: CLOSED for the holiday.
- Thursday, Jan. 2: Phone and Chat support will RE-OPEN at 6:00 a.m.
You may still call the 24/7 phone line during the holidays and Closure with emergency issues or outages.
Tech Zone in-person support will be CLOSED over the holidays and Winter Closure.
- Thursday, Dec. 19: Global closes at 4:00 p.m. and SRec closes at 5:00 p.m. for Closure.
- Friday, Dec. 20: SUMC closes at 5:00 p.m. and Main Library closes at 6:00 p.m. for the weekend.
- Monday, Dec. 23: SUMC will be open 7:00 a.m.–5:00 p.m. and Main Library will be open 7:00 a.m.–7:00 p.m.
- Tuesday, Dec. 24, 2024 through Wednesday, Jan. 1, 2025: All Tech Zone locations will be CLOSED.
- Thursday, Jan. 2: Main Library and SUMC locations will be OPEN limited Winter Session hours.
- Monday, Jan. 6: All locations will RE-OPEN with regular hours.
In-Person Support
Assistance with University systems and personally owned devices available in all 4 OSCR Tech Zone locations during open hours:
- Main Library, lower level
- Student Union Memorial Center
- South Rec
- Global Center, upstairs
24/7 Support Center technical consultants can assist with:
- campus applications and services (email, NetID, UAWiFi, D2L, etc.)
- your personally owned computer or device (viruses, software installation, etc.)
They will run diagnostics and perform basic fixes at no cost for members of the campus community. If your system needs a computer repair service, the UA BookStore's Computer Service Center has certified repair technicians on staff.
Find out more about the 24/7.
Call:
(520) 626-8324 (TECH) (available 24 hours a day, 7 days a week)
- The 24/7 additionally provides general University information at (520) 621-2211
Chat:
Click the 24/7 Chat Now button on this page (available 24 hours a day, 7 days a week)
Online:
Report a Problem at service.arizona.edu (available 24 hours a day, 7 days a week)
In person:
Visit any of the Tech Zone locations during open hours.