Services

All of our services have been moved to the new IT service catalog and can be found through our Service Portal.

Find IT services

Explore this website's menu, above, to get started with IT and find information about UITS and campus IT.

Service Request Forms

Forms are now located with their service in the Service Catalog.

  • Visit the service portal and select Request Something.
  • Use the Search bar in the upper right or search by Category.
  • On the Service Catalog page, click the blue Request for Services button on the upper right.
  • Log in and fill out the form for the service you need.

IT Services have moved

Please search for services in the Service Portal.

Service Description
24/7 IT Support 24/7 help for your computer and devices, UA systems and services
3D Scanning and Printing 3D printing, scanning, software, and consultation through the University Libraries and OSCR
Access Provisioning Tool An online tool for requesting access to or removal from UAccess systems
Amazon Web Services Cloud computing solutions for UA offered by Amazon
Antivirus/Anti-Malware Software Free anti-malware software for Windows and Mac
Arizona Mobile Access to maps, the campus directory, news, D2L, UAccess, and more on your phone
Blocking External IP Addresses Blocking suspect external IP addresses from accessing the UA network
Border Firewall Security Services Blocking malicious traffic from entering the UA network
Box @ UA 50 GB of online storage and collaboration space through Box
Campus Directory Information directory for UA colleges, departments, and campus organizations
Campus Event Network Support UITS telecommunications and network support for campus events
Campus Switchboard Services Campus directory assistance and information
Campus Web Services Web hosting, design, consulting, and other services for UA departments and programs
CatMail Student Email CatMail student email and more, provided by Google G Suite for Education
CatNet 2.0 Active Directory Services The University's secure Microsoft Active Directory service
CatNet Active Directory Domain Services UA's legacy implementation of the Microsoft Active Directory service
CatPrints Printing Convenient kiosks located across campus for black and white or color laser printing
Classroom Response Devices (Clickers) Handheld devices used in lectures to take attendance and collect student responses
Classroom Technology Services Support for instructional technology in classrooms and provision of audiovisual equipment
Confluence Collaboration Wiki Software platform for creating collaborative wikis for UA audience
Contact Center Cloud-based inbound and outbound call center service
Controlled Unclassified Information (CUI) Environment Secure computing environment for researchers using data with CUI restrictions
D2L An online portal where course syllabi, readings, quizzes, and more are posted
Data Backup and File Restore Scheduled backups of data and restoration of files
Data Connections Connecting to the UA campus network
Data Loss Prevention with Ironport Protection of secure information contained in email
Database Hosting and Administration Databases hosted on UITS servers and administered by UITS staff
Designated Campus Colleague Accounts Access to UA NetID for affiliates who are not students, faculty, or staff
Dex Directory Listings Submitting UA department listings to the Dex Directory
DocuWare Document Management Software for digital document management
Domain Name Service Domain name resolution for websites within the campus network
Dorm Data Services Connecting to the UA wired network in residence halls
EDGE Learning The learning management system for UA workshops and training
Eduroam Wireless Free WiFi available to visitors from Eduroam member institutions
Email Lists with Sympa Open-source email list service for online discussions
Enterprise Directory Service A directory service utilizing LDAP and DSML interfaces to collect UA individual and group information
Examity Online Proctoring Software for securing the integrity of online tests
Gear-to-Go Free checkout of cameras, microphones, audio recorders, lights, tripods, and more
Google Workspace for Education Fundamentals Google Apps for online documents, storage, collaboration, and more
Grouper Group information management system
High Performance Computing UITS facility housing UA's supercomputers used for scientific research
HIPAA Research Computing Service Secure computing environment for researchers using data with HIPAA restrictions
HPC Consulting Help with high-performance computing technology and software
InCommon Certificate Service Creating and managing server security certificates
JIRA Issue and project tracking software by Atlassian
Long Distance Telephone Service Making long distance calls for official UA business
Microsoft Office 365 Free Office 365 and Microsoft training for students, faculty, and staff
Mobile Matters Where to submit University mobile apps to the Google Play Store and Apple App Store
MyDevices Portal Register devices that can’t authenticate on UAGuest
NetID Accounts A permanent account for access to UA systems
NetID+ (Plus) The UA’s two-factor authentication solution
Network Monitoring Tool Software for collecting network performance statistics
NTP Services NTP servers to ensure your campus computing functions have accurate time information
OAuth UA NetID authentication for mobile apps
Off-Site Storage for Backup Media Backup media storage in the UITS Computer Center
Open Science Framework at UA UA's page on the OSF research collaboration platform
Operator Assisted Telephone Conferencing Making conference calls through the UA switchboard
OSCR Computer Labs General computing and multimedia computer labs on the UA campus
Panopto Lecture Capture A presentation capture platform for recording lectures, live-streaming events, sharing videos, and more
Qualtrics Surveys Cloud-based platform for creating online surveys
Research Computing Colocation Colocation facility for high-performance systems used in research
Research Computing Storage Storage for research data in the Research Data Center
Science DMZ Section of the UA network optimized for transfer of research data
Server Colocation Server colocation in the UITS data center
Shibboleth Secure single sign-on across multiple UA sites
Software Downloads Free or low-cost software, including Microsoft Office 365 and Sophos antivirus
Stache Password Storage Secure backup of passwords, encryption keys, and PINs
Statistical Consulting Assistance with statistical analysis and statistics software
Sun Corridor and Internet2 Networks The high-speed network connecting Arizona's three public research universities
Telephone Services Telephone lines and related services for departments and affiliates
Toll Free 800 Service Toll free 800 numbers for inbound calls to UA
U-System Accounts Access to a UNIX environment for building websites
UA Computer Training Resources Free training resources for learning about software and technology
UA Computer-Based Training Free computer-based training on programming languages, graphics programs, web design, and more
UA International/Sunapsis Online portal for managing information about international students, faculty, and scholars
UA Research Data Repository (ReDATA) long-term archival data repository to meet data sharing standards
UA Virtual Private Network (VPN) Securely connecting to the UA network from off-campus locations
UA Vitae An online system for faculty to record achievements used in faculty reviews
UAccess Analytics Analyses and dashboards using Financial, Employee, Student, and Research data
UAccess Employee The online system for UA employees to submit time, view benefits, and more
UAccess Financials UA's implementation of the Kuali Financial System software
UAccess Research UA's online research submission and management system
UAccess Space UA’s space and real estate portfolio management system
UAccess Student Student online portal to enroll in classes, view grades, pay tuition, and more
UAConnect365 Faculty and Staff Email and Calendar Email and calendar service for UA faculty and staff provided by Microsoft Office 365
UAGuest Sponsor Portal Pre-register visitors on UAGuest
UAGuest WiFi Free WiFi available to campus visitors
UAService The UAService portal allows you to submit tech support requests and review old tickets
UAWiFi The campus fast, secure wireless network
VCAT (Virtual Computing Access Technology) Virtual software for students and faculty
Visualization Consulting Assistance with graphical representations of research data
Voicemail Cisco voicemail service for campus phones
VoiceThread Online interface for submitting multimedia files used in discussions
Wired Network Registration 802.1x policy on the campus network for greater security
WNC Computer Support Computer and network support for University of Arizona staff
Zabbix Network Monitoring Software for monitoring network performance
Zoom Web conferencing application for real-time and recorded meetings and online course lectures
Zoom Phone Softphone service for campus phone numbers