Service Finder

Delivers technical support and assistance to users at any time, day or night.

Adds an extra layer of security when you log into university systems.

On-demand rapid prototyping

Tool for managing access to restricted UAccess functions.

Enterprise solution for inbound and outbound contact centers on campus.

Order, provision, and self-service AWS cloud computing resources.

Free, vendor-supported WordPress hosting for university faculty.

The University's web development framework.

Fully-developed Drupal sites managed by the UITS Campus Web Services team.

Provides a secure single sign-on experience using the WebAuth authentication protocol.

Virtual desktops for enterprise database and tool access.

Microsoft Computing Service

Online cloud storage and collaboration tool.

Online space for traditional classroom courses, online classes, or hybrids.

Request a new server instance in a UITS-hosted and maintained AWS account.

Automatic IP assignments provided by UITS.

Campus IT Architecture supports the CatNet 2.0 Active Directory,and other offerings that are part of the Microsoft Portfolio for Windows based networks, monitoring, and automation processes.

The University's Microsoft Directory service.

Provides publicly signed SSL/TLS certificates.

Enables interactive classroom participation through digital tools.

Localized IT Support

Infrastructure & Foundational Technologies

University contract storage and retrieval system.

University's tool for batch processing data.

Data Center colocation service.

Document management system.

Training platform for the university.

System for tracking outside interests & activities.

Provides a secure, global wireless network for the international research and education community.

Human research review system.

Financial requests requiring distinct review and approval workflows in Financials and UAccess.

Direct 911 access for the campus community.

Delivering comprehensive management and oversight for end-user enterprise applications.

University's repository of identity data.

Export compliance system for technology and documents.

University's system for faculty annual reviews, career reviews, promotion, and tenure.

Provides firewalling services for campus networks.

Access to select Google applications.

High-performance computing in the Research Data Center (RDC).

HIPAA security and privacy protection requirements for research.

Support for "Special Projects" that use more than the standard allocation of hours.

Manages and governs organizational identities.

Support for compromised devices, systems or accounts.

Assistance from the ISO team with applying University policies, standards and guidelines.

Technology support for instructional spaces.

ITS-AV design/build integration team.

Ensures changes to our infrastructure and systems are delivered in an efficient and timely manner.

Agile project management software.

Maintains content in ServiceNow and improves knowledge management practices.

Program for improving monitoring and reporting capabilities of IT systems.

Report a Lost or Stolen Device

Infrastructure-as-a-Service offerings provided by UITS in the AWS cloud.

Subscription service to the latest productivity tools from Microsoft.

Collalboration tool that integrates with other Microsoft365 services.

A flexible, visual platform for planning, tracking, and managing projects.

Enterprise solution for managing endpoints.

File storage solution in Microsoft 365.

MyDevices Portal

University's system of record for immigration case management.

The unique identifier that faculty, staff and students use for authenticating access to University resources.

Network and communication infrastructure resources.

Self-service network tools

Video Streaming tool to capture lectures, presentations, training videos.

Service for managing university response to phishing emails.

University of Arizona Computer Training Resources for Students, Faculty, and Staff

Development process for all University-related apps

Cloud-based platform for creating online surveys.

Housing for Research Servers

FAIR principles-compliant repository for research datasets.

5 TB of data storage for researchers.

Scholarship matching tool for UA admits.

Network segment optimized to move large research datasets.

Manages risk in software development and operations teams.

Protects the information resources of the University of Arizona.

Efficient computing infrastructure team.

Redundant power feeds for rack-mounted servers.

Foundational Technologies ITSM

Software Licensing for UA Faculty, Staff & Students

Anti-virus solution for for the University.

Secure backup of sensitive data.

Data-intensive research support.

University system for sourcing and contracting.

Enterprise support that maintains technology solutions.

Distribution list service powered by Sympa.

Locations providing in person support for students, faculty, and staff.

Testing the Valid To Mechanism on Content Pages

Clound based storage for research data.

Toll Free 800 Service

University of Arizona's system of record for travel.

University of Arizona's enterprise CRM platform.

University of Arizona's analytics and reporting tool.

The system of record for employees of the University.

University of Arizona's comprehensive financial system.

University's sponsored research administration system.

The system of record for students at the University.

Wireless network available to visitors of the University of Arizona.

Allows departments to send and receive faxes.

The University's secure wireless network.

Use Outlook to manage email and calendaring.

Information security policy exception discussion request.

Grants mobile access to UA's commonly used online resources.

Virtual computing system, available anywhere with broadband internet.

Allows researchers to create graphical representations of their data.

Web-based sharing and collaboration tool.

ISO Vulnerability Management Program

Website strategy support.

Hosting websites on Pantheon with Campus Web Services Support.

Provides additional security to the campus network. 

Used for video conferencing throughout the University.

Softphone service integrated into Zoom.

Enables a physical meeting space to conduct video calls, audio conferences, and wireless screen sharing.

Digital signage options for Zoom Rooms service.