Staff News

Chancellor Woolsey grew up in a small Missouri town where he spent his plentiful free time marveling at fictional depictions of the future. He watched computers advance, and in his college years 3D printing, then ChatGPT. Somewhere between Star Wars marathons and a lifelong love of science fiction, he developed a question that would follow him to a PhD program at the University of Arizona: what if the technology we've been dreaming about on screen could actually help people?

Trellis CRM, the University of Arizona's enterprise constituent relationship management program, improves the university constituent experience by helping units make data-informed decisions in their day-to-day workflows. Of the products in the Trellis ecosystem, Trellis Events allows users to easily create and manage free or paid virtual, hybrid, and in-person campus events.

The university’s AI roadmap has reached some significant milestones, shared in a town hall opened by chief AI officer David Ebert. The biggest news is that campus community members now have access to U of A GenAI collection built on AWS Bedrock. This includes the generative AI platforms that can support teaching, learning, research and administrative work. All are private and FERPA compliant, though not HIPAA compliant. 

When most of campus powers down for the night, critical enterprise systems are just getting started. Reports begin processing. Data compiles. Networks move information between systems. Websites remain online. Behind the scenes, the University of Arizona’s technology infrastructure continues running around the clock—and someone needs to be watching.

University IT systems and networks constantly face the threat of malicious actors attempting to breach them. The staff and faculty responsible for managing these systems must ensure that software and systems are regularly patched and kept current to prevent security vulnerabilities. Besides being a best security practice, this is also mandated by the university’s Vulnerability and Patch Management Policy.

In celebration of International Day of Women and Girls in Science, universities around the world are spotlighting the importance of representation, mentorship, and access in shaping the future of scientific discovery. At the University of Arizona, programs like the BIO5 Institute’s Keep Engaging Youth in Science (KEYS) Research Internship Program are helping create powerful early pathways for young women to see themselves not only as students of science, but as its future leaders.

In a world where technology is constantly evolving, the University of Arizona Telecommunications Services team has embarked on a transformative journey to optimize its operations and conserve valuable resources. Led by Project Manager Steve Dattilo and IT Support Manager Patrick Walters, the team conducted an exhaustive audit of UITS-paid vendor services, focusing on phone and internet connectivity.

Members of the university expect IT services that work reliably and securely. Behind the scenes, the “owners” of these services have their work cut out for them, to stay on top of their services’ reliability, updates and other issues that could affect campus. In addition, the owners are responsible for making sure that the services comply with the university’s 16 different information security policies.

Members of the campus community may need to update the Duo Mobile app on their device to version 4.85.0 or later by Feb. 28, 2026. This update is required by Duo due to an expiring security certificate that affects older versions of the app. If the app is not updated by this date, Duo will be unable to verify your identity and you will not be able to sign in to University of Arizona systems.

Prospective students who have applied to the University of Arizona start getting acceptance letters on January 15. This year, their process for completing all the important tasks needed to enroll at the university will be much easier. The Next Steps Center has been rebuilt in the UAccess Student Center, where students already go to access much of the academic and financial information and forms they need.