UITS Employee Resources

New employees of University Information Technology Services, as well as long-term employees, can find useful information here on staff resources available at the University of Arizona.

For staff information specific to the UITS organization, visit Central IT's Intranet space. (Use UA's VPN if you are accessing from outside the campus network.)

Begin with our Getting Started - Staff page for getting started with IT services at the University of Arizona. If you are technical staff, there are additional links at Getting Started - IT Professionals.

Jump below to:

Human Resources
Alerts and Emergencies
Box@UA (document storage)
CatCard
Email, Calendaring, and Instant Messaging
Employee Engagement Council
Meal Plans
Parking and Transportation Services
Technical Support
Time Reporting for Payroll
Training
UA Virtual Private Network (VPN)
Voicemail
Other Useful Websites
Tours and Fun

Human Resources

Human Resources has information on Benefits, Policies, and more.

The HR staff for UITS are Marisela Celaya and Melanie Hornstein.

For questions about benefits and policies, contact HR Solutions at 621-3660 or hrsolutions@email.arizona.edu.

Alerts and Emergencies

UAlert is an all-campus notification system operated by the Critical Incident Response Team (UACIRT). Subscribe at cirt.arizona.edu/ualert in order to receive messages about campus emergencies via text and/or email.
UITS Incident Alerts Manager is a campus-wide alert for IT incidents, sent by the 24/7 IT Support Center. Subscribe at incidents.uits.arizona.edu.
All UITS employees are automatically subscribed by email.arizona.edu address to UITS Alerts regardless of location. (All non-UITS occupants of the Computer Center are also subscribed.) You can subscribe additional email or text addresses to UITS Alerts at emergencyalerts.uits.arizona.edu.

You should have a card with emergency instructions in your office. If you do not, see Sarah Swanson in CC 229.

Box@UA

Get 50GB of storage space, accessible from everywhere, for your work files. Go to Box@UA for more information.

CatCard

The University of Arizona CatCard is used for identification purposes, to access doors, conference and break rooms, and is to be worn at all times when in the Computer Center. There is a $25.00 charge for lost cards.

Email, Calendaring, and Instant Messaging

UAConnect365 is a Microsoft Office 365 service with email and calendaring (can be accessed with Outlook), and instant messaging (Teams). The Outlook Web Access (OWA) client is available at portal.office.com

Faculty and Staff can also get a CatMail account (Google Workspace for Education Fundamentals) for sharing calendars and documents with students. This will give you all Google Apps except email. Visit account.arizona.edu.

Employee Engagement Council

The UITS staff members on the Employee Engagement Council support communication and engagement within UITS. Use the EEC Feedback Form for your questions or suggestions.

Meal Plans

Employees can sign up for the Student Union's Faculty/Staff Meal Plan, and use money stored on the CatCard for dining at the Student Unions and other locations around campus. Each deposit to the Faculty/Staff meal plan receives a 10% bonus.

Parking and Transportation Services

See the Parking and Transportation Services website for information on

Parking Permits
Parking Maps and Information
Motorist Assistance
Other Transportation (CatTran, Carpooling, Bus Passes, Bicycle Programs, and more)

Technical Support

University systems/accounts or your own personal computer issues: the 24/7 IT Support Center

via phone by calling 520-626-TECH (8324).
in person at the 24/7 lobby in Slonaker House (2nd and Park).
via chat/remote desktop session at support.arizona.edu.
online via UAService. You will be provided with a reference number that will allow the 24/7 to easily track requests.

University-owned machines: UITS Workgroup and Network Consulting group (WNC)

UITS departmental desktops, laptops, printers, meeting rooms, etc.

Submit a request to via email (with as many details as possible) to UITS-computersupport@list.arizona.edu.

Time Reporting for Payroll

University of Arizona staff are required to submit bi-weekly online timesheets through UAccess Employee. Information on how to use UAccess Employee is found in the UAccess Community.

Training

The following are required training:

Additional training resources available to employees can be found at the Software Licensing training page.

UA Virtual Private Network (VPN)

If you are working from home or elsewhere outside the campus network, you may need to establish a VPN (virtual private network) to access campus online resources. See the VPN information page for more information.

Voicemail

Your UA phone number may come with a voicemail account. This voicemail account may also be integrated with your email account, so that new messages appear as a sound file in your inbox. If you are unsure about your voicemail service, check with your supervisor or contact the Telecommunications Services department at 621-8999. For information on setting up and using voicemail, and to download a Quick Reference Guide, visit the Voicemail information page.