UAConnect365 FAQs - About UAConnect365 Accounts
I receive my email at a college specific address, like email@example.com. Will there be any impact to my email address?
No, your email address will continue to function just as it does today.
You will still be able to access your email online through the Office 365 portal at portal.office.com. (If you log in to email.arizona.edu, you will get the redirect link.) Follow the step-by-step instructions to log into Office 365 online, and click on the Mail tile. Outlook online will launch in a new tab. The first time Outlook launches, it will ask you to choose your time zone. Set it to "Arizona" before continuing to your mailbox. You will also find a Calendar tile in the Office 365 portal.
Office 365 allows for the same self-service Recover Deleted Items functionality users currently have. It also allows for single item recovery by email administrators.
Student workers will still keep their Catworks accounts, and will use UAConnect365 the same way faculty and staff do. Once change for students is that they will use <netid>@email.arizona.edu as their address to log in to the Office 365 portal, even though their actual mail address will still be <netid>@catworks.arizona.edu.
Student workers may get some email from UA faculty or staff intended for their CatMail account in their Catworks email instead. See the Catworks documentation for guidance on forwarding.
Yes. The UAConnect on-prem system uses Cisco Resgistered Envelope Service (CRES) for encryption. After migration, UAConnect365 encryption is provided by Microsoft's service. The subject line commands to encrypt an email remain the same. There will be two differences: With CRES, email from UAConnect account to UAConnect account was not encrypted. In UAConnect365, you will be able to encrypt email to a UA recipient if you wish. With CRES, a recipient who did not have a Cisco account would have to create one to open an encrypted email. With Microsoft, anyone who does not have a Microsoft account can get a one-time use pass code to open an encrypted email. See step-by-step instructions.
Microsoft Office 365 email is permitted for use with Internal and Public information data. Confidential and certain types of Regulated data (e.g., HIPAA PHI) must use encryption. NOTE: Export Control Regulated Data may not be transmitted—even encrypted—over Office 365 email. See step-by-step instructions on how to encrypt email in transit.
Office 365 applications, such as OneDrive, SharePoint, and Delve, are not compliant and cannot be used to store any Confidential or Regulated data. See the University of Arizona’s data classification and handling standard for more details.
I want to set up SharePoint/Planner/Yammer/Groups/Teams, but it says my IT admin has disabled the creation of Office 365 Groups. Can you turn this on?
We are working on a process to allow creation of Groups and Teams that will have unique names across campus, similar to the way departmental email accounts have unique names. If you need a Group or Team created for your work processes, contact the 24?7 IT Support Center to submit the request.
Our student workers use a direct URL to log into our departmental account. Will they be able to do that after the account migrates?
Yes. They will need to have a NetID password created after March 6, and NetID+. The direct link after migration will be:
How do I install Visio/Project from our campus license on a computer that has Office installed from the Office 365 portal?
Installation of the volume-licensed editions of Visio 2016 and Project 2016 do not "play well" when there is Office software installed from Office 365 (called "click-to-run" installation). Use the Office Deployment Tool instead of using Windows Installer (MSI) to install volume licensed editions of Visio 2016 and Project 2016 on the same computer as portal-downloaded Office. Visio and Project should still activated by volume activation methods, such as Key Management Service (KMS). See Microsoft Technet for more information.