UAConnect365 Email Migration Checklist
Over the summer, email migrations will be occurring for faculty, staff, designated campus colleague (DCC), student Catworks, and retiree accounts to UAConnect365, the new faculty/staff email provided by Microsoft Office 365.
UITS recommends members of the campus community prepare for migration now, to experience minimal disruption when their individual mailbox migrates. Julie Suess, project manager for the UAConnect365 project, said, "We want to make sure that everyone is ready, so we created a checklist." She encouraged everyone migrating to check off the following three actions:
- I have logged in to Office 365 to test whether I will be able to reach my email after migration: portal.office.com.
- Requires a NetID password that was created on or after March 6, 2017: netid.arizona.edu.
- Requires NetID+ two-factor authentication enabled: netid-plus.arizona.edu.
- Instructions at it.arizona.edu/documentation/how-log-office-365.
- The Outlook and Calendar tiles inside Office 365 will give you a redirect link to OWA until your mailbox migrates.
- If you encounter difficulties, work with your departmental IT staff or the 24/7 IT Support Center now to resolve.
- Use email.arizona.edu to find your email online before and after migration.
- I have bookmarked the following pages:
- UAConnect365 website, for Before and After Migration Instructions and FAQs: it.arizona.edu/uaconnect365
- UAConnect 365 App Password, needed to set up email software other than Outlook 2016 (such as Apple Mail, Thunderbird), and mobile apps other than Outlook app (such as iOS Mail, Android Mail): app-pw.catnet.arizona.edu
- I have contact information for my departmental IT support staff, or the 24/7 IT Support Center: (520) 626-TECH (8324)
Teresa Banks, from the university's Information Security Office, added, "Many people ask about using NetID+ when they are traveling, and with NetID+ added to Office 365 we expect even more demand. We recommend they have multiple ways to authenticate your NetID+. There is even an option for printing out a list of codes you can use." She recommended viewing ISO's Security Guidelines for International Travel for tips on accessing University services online while traveling, including using NetID+.
Questions about the Instant Messaging migration? See the Lync/Skype IM migration information.