- Service Overview
- Eligibility & Costs
- Support, How-To’s & Info
UAService is the UA's tech service request and support ticketing system, provided by Cherwell. Submit new support requests to the 24/7 IT Support Center and revisit your past tickets in UAService.
NOTE: 24/7 IT Support requests submitted on or after July 22, 2017 can be found in UAService. Historical tickets and requests pending that were submitted before July 22 can be found in UAssist.
UAService is also being implemented by IT service desks across campus, including:
- July 18: College of Law, College of Engineering, Honors College
- July 22: UITS teams, UITS Workgroups and Network Consulting (WNC)
- July 31: University Libraries, College of Medicine - Tucson, School of Mind, Brain & Behavior
- Fall 2017: College of Humanities, Phoenix Biomedical Campus
All members of the campus community with an active NetID and password can use UAService.