Long Distance Telephone Service
- Service Overview
- Eligibility & Costs
- Support, How-To’s & Info
Long distance calls made on University of Arizona campuses can be billed either directly to the caller’s campus telephone or to another account using an Individual Account Code (an IAC is also known as an Authorization Code).
Long distance calls made off-campus can be billed to Calling Cards.
Long distance calls made from campus telephones to Phoenix, Tucson, Yuma, or Flagstaff are free of charge when using Toll Bypass. Please see Intrastate Toll Bypass for details.
Using Long Distance
To avoid incurring long distance charges, please use Intrastate Toll Bypass when calling from a Tucson, Phoenix or Yuma campus phone to any phone number in Tucson, Phoenix, Yuma, or Flagstaff. To bypass the toll, do not dial 1, just dial the area code and phone number.
To make a long distance call to a destination within the US:
Dial 1 + Area Code + Phone number.
To make long distance call to a destination outside the US:
- Dial 011 + Country Code + City Code + Phone number.
- If you do not know the Country or City Codes, consult the local telephone directory (such as the Tucson Dex White Pages) or call an International Operator by dialing 00.
Ordering Long Distance Service
To add long distance service to your campus phone:
- For up to five orders, fill out the Long Distance Change Request Form.
- For more than five orders, please email the following information to Telecommunications Services:
- KFS account number to be billed
- Telephone numbers of the phones needing long distance service
- Contact information of the person making the request
Long distance charges may be billed to an account other than the account the phone equipment charges are billed to provided both accounts belong to the same department. Long distance charges may also be billed to Federal Accounts (KFS Accounts in the 300000 to 419999 range)
Campus phones may be configured with Facility Restriction Levels (FRLs) that limit calling areas; see How-To's & Info.
Long Distance Change Request Form
Add or change Long Distance service on up to five telephone numbers
Individual Account Code (IAC) Order Form
Request an account code for making long distance calls
The cost to change the long distance access on an established campus phone is:
|Admin Dept (FTE)||Tax-Exempt||Taxable|
The rates to make a domestic long distance call follow. These rates apply to Main Campus; other locations may be slightly higher.
|Interstate - Calls that originate in Arizona and terminate in another state||$0.02|
|Intrastate - Calls that originate in Arizona and terminate in Arizona||$0.04|
|Inbound Toll Free - Calls placed on UA 800/866/877/888 numbers||$0.06|
|Domestic CenturyLink Calling Card||$0.09|
|Per Call Surcharge is $0.35 from Non-Payphone|
The rates to make an international long distance call follow.
Note: Calls that terminate on mobile devices (cell phones, etc.) are more costly, typically four times the rate of calls that terminate on land lines. Surcharges to wireless phones in some countries can be more than $0.35 per minute.
(prices subject to change)
Contact the 24/7 IT Support Center
Campus phones may be configured with Facility Restriction Levels (FRLs) that limit calling areas. These levels are:
01: Incoming calls only
03: Campus and UAMC only (area codes 621, 626, 694, and 695)
04: Tucson (without access to directory assistance)
05: Tucson and (with Toll Bypass) both Phoenix (area codes 480, 602, and 623) and Yuma
07: All other areas of Arizona
09: US, Canada, and US Possessions (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and US Virgin Islands)
11: International (no restrictions)
The default FRL for new phone service is 05. Use the Long Distance Change Request Form to change the level of access.