DocuWare Document Management
- Service Overview
- Eligibility & Costs
- Support, How-To’s & Info
DocuWare Enterprise is a secure document management system that can be used by University of Arizona campus units to electronically store, manage and retrieve sensitive unregulated documents.
Units are asked to name a Department Administrator for DocuWare who will manage individual users. Central Administrators will support them in setting up a departmental accounts. Individuals wanting to use DocuWare can check with their IT staff, supervisor, or business manager to see whether there is a Department Administrator for DocuWare in their area.
DocuWare adheres to the information Security Office best practices for system security and may be used for University Information classified as either Public, Internal, or Confidential. Regulated Information is prohibited unless explicitly approved for use in DocuWare by the appropriate Compliance Partner.
- Access Control: Role-Based, Named Users (via NetID) synced to Catnet2.0 Active Directory every 6 hours
- Encryption at rest: Stored data is encrypted at rest (AES256). Cabinet Index fields (metadata) are not encrypted.
- Encryption in transit: Data in transit uses TLS 1.2
- Adopting the ISO Risk Management Program.
Central Administrators and support teams make reasonable efforts to make DocuWare available 24 hours a day, 7 days a week, except during System Maintenance Windows and Scheduled System Upgrades.
If your department is interested in using DocuWare, complete the following web form:
All campus departments are eligible to request this service. The University of Arizona has purchased an enterprise license for DocuWare.
Flat rate of $250 per person per year (named users with Read/Write or Read/Write/Delete permissions only). The cost recovery rate is based upon the annual vendor maintenance contract cost, campus unit storage usage cost, and dedicated support staff cost and is revised at the beginning of every fiscal year.