CatNet 2.0 Active Directory Services
- Service Overview
- Eligibility & Costs
- Support, How-To’s & Info
CatNet 2.0 is the University of Arizona's implementation of the Microsoft Active Directory service. The AD securely manages all elements of a Windows-based network, including computers, groups, users, domains, security policies, and any user-defined objects on the campus networks.
- Active Directory Organizational Units (OU): A Responsibility Centered Unit (RCU) may have one or more technical OUs created on its behalf. The RCU is the responsible customer entity.
- Active Directory Delegated IT Personnel (DITP): IT professionals working in CatNet 2.0 within an RCU's OU are DITPs. Delegated IT Personnel will be required to complete extensive security training in order to certify their ability to manage the Privileged Access Workstation (PAW) device to manage AD objects and services.
NOTE: CatNet 2.0 is a new best practice implementation of Microsoft's Active Directory service. CatNet 1.5 is scheduled to be retired no later than December 31, 2021. Current OUs and admins are encouraged to move to CatNet 2.0.
Visit the CatNet 2.0 service request portal in UAService and click on Submit a CN Service Request to:
- Request a new Organizational Unit (OU).
- This will require accepting a Memorandum of Understanding between your RCU and UITS.
- Request to onboard new Delegated IT Personnel.
- Define roles for the new person, who will complete related training and use a dedicated device known as a PAW (privileged access workstation).
UA IT professionals are eligible to request this service, which is available to all departments and colleges on campus. Responsibility Centered Units (RCU) will need an individual who works within a UA Department to be trained as the Delegated IT Personnel to manage the Privileged Access Workstation (PAW) device process.
Due to the security requirements needed, each user selected to be Delegated IT Personnel will be required to complete extensive security training in order to certify their ability to manage the Privileged Access Workstation (PAW) device and services.
The CatNet 2.0 core infrastructure (domain controllers and hardware required to support Active Directory) is a campus service funded by UITS.
Responsibility Centered Units (RCU) will pay an initial service fee for a Privileged Access Workstation (PAW) device(s) with a five (5) year refresh rate. The inital cost and upon refresh of each device will be 75% of the UITS procurement value, including tax. More detailed information will be available in the Memorandum of Understanding (MOU).
There are three (3) device model options with different cost levels for RCU to choose from when completing the Organizational Unit (OU) service request.
AD Service Portal
Contact the 24/7 IT Support Center
The CatNet 2.0 portal in UAService is your main location for requests and reporting incidents: uaservice.arizona.edu/CherwellPortal/ADService. See how-to's below for requesting an OU, and onboarding new DITPs and requesting their training.