Email Projects 2020
The University of Arizona has implemented a series of new security features in its email system to make it easier to recognize and authenticate emails from external senders. Campus email has also taken the next step in the long-desired change from @email.arizona.edu to @arizona.edu.
Send As arizona.edu
As of March 10, 2020, UAConnect365 emails sends as @arizona.edu in the From field. This is the next step after the September 16, 2019 change when email could be received at @arizona.edu. Adopting @arizona.edu as the primary email address for doing business at the University has been made in response to the UAVoice request and many others who have supported this option for a simplified branding and email experience.
- Applies to: Faculty, Staff, DCCs, Student Worker Catworks, Emeritus
- Does not apply to: Retirees, CatMail (Students, Alumni, Former Students)
What to know:
- This will happen automatically—no need to do anything.
- You will still also receive messages sent to email.arizona.edu.
- There is no impact or change to other campus addresses, like @u.arizona.edu, @cals.arizona.edu, etc.
- Any login where you use your full email.arizona.edu address, you continue to use email.arizona.edu, until a further phase is completed.
- New hires will get both arizona.edu and email.arizona.edu addresses.
NOTE: Sympa email list service (@list.arizona.edu) was down the evening of Monday, March 9 in order to update affected email.arizona.edu addresses to arizona.edu. Sympa service resumed and queued emails sent during the outage were delivered when the updates were complete in the early morning of Tuesday, March 10.
External Sender Notification
March 10, 2020, the University added a banner to messages that come from outside Arizona email systems. This helps flag scam emails that purport to be from campus leaders or other members of the university.
- Applies to: All UAConnect and CatMail accounts
What to know:
- The project team is working with departments to identify their mass mailings services (such as MailChimp, Constant Contact, etc.) for inclusion into the Trusted External Sender Exception list. This effort may not catch all external services that departments utilize and may result in you seeing the banner on a university email.
DMARC (Domain-based Message Authentication, Reporting & Conformance) is a security measure that is being increasingly implemented by institutions, including the federal government. It validates the identites of senders and recipients. The university's implementation is starting as a monitoring effort.
Applies to: All UAConnect and CatMail accounts
What to know:
- The University's implementation on outgoing email is starting as a monitoring effort. There is no impact on emails you send.
- Emails from government agencies may already be affected.
Support and Outreach
Learn more about these projects and ask questions of the project team.
Open Forum Presentation (PDF)
Thursday, February 20
Main Library, room A313/314
Join via Zoom: https://arizona.zoom.us/j/565639331
Tuesday, February 25
Keating Bldg (Bio5), room 103
Join via Zoom: https://arizona.zoom.us/j/698634174
Wednesday, March 4
Education Bldg, room 432
Join via Zoom: https://arizona.zoom.us/j/520268819
External Sender Banners in Email March 10, UAnnounce Memo, February 24, 2020
Email Changes Open Forums, UAnnounce Memo, February 13, 2020
“Send As” @arizona.edu Email Effective March 10, UAnnounce Memo, January 22, 2020
External Sender Notifications poster, flyer, digital slide, social media graphics, sample messaging text available in Box