Terminology Used by Sympa Software
The definitions of some commonly used mailing list terms are listed below.
Sympa is a mailing list manager. It provides a mailing list service on a host server, allowing a group of people to communicate with one another via email without having to know all the members of the group and their individual addresses.
A mailing list (or email list) is a means of sending email to many different addresses at once. The sender does not need to know the addresses of everyone on the list in order to email them, just the mailing list's name. A list's name is everything before the @ sign in its address.
The listmasters are the system administrators and help desk personnel who actually manage and maintain the Sympa system. If you need to reach the University of Arizona listmasters, please submit a support request to the 24/7 IT Support Center.
A list owner is a person who has nearly full control over a list. A list owner manages the list's settings, permissions, and subscriptions.
Note: A list Owner does not necessarily need to subscribe to a list.
To reach a list's Owner, send an email to firstname.lastname@example.org, replacing listname with the list's actual name. For example, to reach the owners of the email@example.com mailing list, send an email to firstname.lastname@example.org.
A list Moderator approves or denies messages sent to moderated lists.
A list may be set to only allow specific people to post and require everyone else to be moderated, or it will simply require everyone's posts to be moderated. When a user sends a message to the list, the message enters a holding queue and a moderator is notified. They then view the message, determine if its content is appropriate to the list, and either approve it or deny it. On high-volume lists, several moderators may be in place to speed posting.
Note: Like a list Owner, a Moderator does not necessarily need to subscribe to a list.
A list's Subscribers are the people who are on the list and should receive its emails. Some lists are set up so that anyone who is interested can become a subscriber, while others require the owner's approval before being allowed on the list. Some lists will let anyone post, and some are set to only allow subscribers to post—regardless of whether the list is moderated or not.
Normally, a mailing list will send messages to its subscribers as it receives them. For subscribers who prefer not to receive multiple individual messages throughout the day, a digest can be a better option. The mailing list collects all messages sent to it over a span of time (usually one day) and then sends them out as a single bundle to subscribers who've chosen to receive digests.
Sympa offers two digest options. Multi-part MIME digest presents the messages in a single formatted email. For older email clients, use plain-text digest, which presents the messages in one unformatted message.