SPAM and Junk Email Rules
Server-side rules for filtering email apply to Microsoft Exchange servers and can be edited in the Outlook Web App. Client-side rules apply to individual users and are configured in Outlook 2007, Outlook 2010, Outlook 2013, or Outlook 2011 for Mac. Some client-side rules will not work server-side.
The Outlook Web App cannot edit client-side only rules you created in Outlook on your desktop or laptop (rules such as notify user, play sound if rule matches). It will prompt the user if he or she would like to disable these rules. If the user chooses "disable," the client-side rules will be disabled. If the user chooses cancel, he or she cannot edit any rules in OWA and must use Outlook for rule editing.
More information on filtering email in Outlook is available in the UITS workshop Microsoft Outlook 2013 for Windows - Advanced Topics.
UITS provides a server-side rule (accessed through OWA) for all UAConnect accounts to work with central email spam filtering.
In the email spam filtering system, suspected spam is marked with “[SPAM?]” in the subject line. On UAConnect accounts, UITS automatically provides a server-side filter that sends this email to your Junk folder.
Additionally, UITS is providing an optional Outlook for Windows (2010 or 2013) plugin that will allow you to report to Cisco any email that was not flagged as spam and should have been or any legitimate email that was mistakenly flagged as spam. It is not a direct whitelist/blacklist, but your reporting of these emails will help improve the spam filtering process for everyone over time. The plug-in is available at Software Licensing.
Learn more about email security, phishing, and spam.