Infrastructure Services Trip Charge
Each unique work order which requires a site visit from a UITS Field Technician incurs a trip charge in addition to the charges for the work requested. If the work is expedited, the trip charge is increased by 50%.
There are no trip charges associated with a disconnect or cancellation of service.
Here are some examples of trip charges and how they apply. An installation or move can apply to voice, data, and/or infrastructure services.
- 2 orders; 3 disconnects on day one, 2 disconnects on day two: 0 trip charges
- 1 order; 1 installation: 1 trip charge
- 1 order; 1 installation, 1 move: 1 trip charge
- 1 order; 3 moves, 2 disconnects: 1 trip charge
- 2 orders; 1 installation for day one, 2 installations for day two: 2 trip charges
- 2 orders; 5 moves for day one, 1 installation for day two: 2 trip charges
See the table below for Trip Charge Rates.
|Trip Charge Rates||Admin Dept||Tax-Exempt||Taxable|
|Standard Trip Charge||$26.80||$29.30||$32.20|
|Expedite Trip Charge||$40.20||$43.95||$48.30|
(prices subject to change)