How To Join a Zoom Meeting with Required Authentication
Zoom hosts can require participants to authenticate with their UA NetID and password for the Zoom meetings they schedule.
University Zoom License versus Free Zoom Account
In past meetings, you may have used a free Zoom account using your University email address. If you try to authenticate for a meeting and have a free account, this can cause issues with your campus Zoom meetings and logins going forward.
Even if you have attended a Zoom meeting before, make sure you have been to https://arizona.zoom.us and used Sign In. This automatically creates your University Zoom account.
If you are not sure whether you have done this before, log in at some point prior to the day of the meeting that requires authentication. Once logged in:
- If you see your Profile page, then you are all set.
- If you receive a message stating, “Zoom sent an email to the address you signed in with,” it is likely you have a free account and must follow the merge account process as described in Merge Zoom Account.
Once you have confirmed your University Zoom account, follow these steps to enter a meeting where authentication is required:
1. Click the link to the meeting or click the Join button, depending on how your meeting invitation was delivered.
2. You will get an authorization pop-up. Choose Sign in to Join.
3. In the next box that appears, choose Sign in with SSO. Using the email or other options will create complications with your University meetings.
4. When you are asked for your “Company Email,” enter your email.arizona.edu address, then click Continue.
5. You will then be brought to the University’s Webauth login page. Use your NetID and password. After logging in you will be brought straight into your Zoom meeting.