[ALL CLEAR]UA Service Connection Error on Thursday, December 6th, 2018 starting at 9:40 a.m. to 10:05 a.m.Overview: [ALL CLEAR] UA Service Connection Error
Service Affected: UA Service
Date and Time: Thursday, December 6th, 2018 starting at 9:40 a.m. to 10:05 a.m.
Impact to Campus: Connection to UA Service Server was unavailable via the client; as a possible workaround users were able to use the web portal at https://service.arizona.edu/CherwellClient/Access to access ticket information.
Planned Operation: UITS was aware of the issue and worked with the vendor to restore service.
Contact: For additional support and assistance please contact the 24/7 IT Support Center at 520.626.8324 or submit a support request at https://support.arizona.edu